Introduction
As an Expert on Zonar, managing your bookings is key to providing excellent service to your customers. This guide will walk you through the steps to effectively manage your bookings and ensure a seamless experience for your clients. Here’s the best way to understand the booking management feature on Zonar!
Viewing Your Bookings:
- Access your Zonar account and navigate to the booking management screen.
- Here, you can view all your upcoming bookings, including details such as date, time, and service requested.
How to Get Bookings:
In order to get booked for services, you must wait for customers to start a Chat with you.
Having trouble finding customers? Try to make your Zonar profile as appealing as possible with well-written descriptions and high quality photos!
Accepting or Rejecting Booking Requests:
- When you receive a booking request, review the details and decide whether to accept or reject it.
- Accept the booking to proceed with preparing for the service.
- Rejecting the booking will cause cancellation and the customer will be notified.
Sending Price Quotations:
- If required, you can send a price quotation to the customer for their approval.
- Specify the cost of the service and any other relevant details.
- The customer can negotiate the price or approve it as-is.
Sending Automated Invoice:
- Once the service has been completed, you may send an Invoice to the customers.
- Your invoice will be automatically generated by Zonar – thanks to the details they filled in during the “Request to Hire” period.
- Details may still be edited.
Job Completion:
- After providing the service, customers are to mark the booking as completed.
- This step is crucial for maintaining a good reputation on Zonar.
* Editing Bookings
- Sometimes, the customers may request to change their booking details.
- This includes making changes to the date, time, or details of the service if necessary.
Conclusion
Managing your bookings effectively is essential for providing a great experience to your customers on Zonar. By following these steps, you can ensure that your bookings are organized and that you deliver your services efficiently.
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