Leaving reviews on Zonar is now easier than ever! With our new feature, users can rate and review Experts based on the quality of the services they provide. This update allows you to share your experience, help other users make informed decisions, and encourage Experts to maintain high-quality standards. If you’re wondering how to leave reviews on Zonar, this guide will walk you through the process step by step.
Initiate a Chat with the Expert
To begin, start a conversation with the Expert on Zonar. You can find Experts by searching for the type of service you need, such as “cleaning,” “plumbing,” or “air conditioning repair.” Once you’ve found the Expert you’re interested in, open a chat to discuss your requirements.
Discuss the Details and Send a “Request to Hire”
Once the Expert has responded to your chat, continue discussing the details of the service you need. After agreeing on the requirements, you can proceed to send a “request to hire” the Expert. This step formalizes your intention to book the service.
Fill in the Details of Your Request
When sending the “request to hire,” you’ll need to fill in the details, including:
- The date and time you need the service
- The specific service you are interested in
- The location where the service will be performed
This information helps the Expert understand your needs and make appropriate preparations.
Wait for the Expert to Respond
Once your request is sent, wait for the Expert to get back to you. The Expert will review your request and either accept or decline it based on availability.
Receive and Review the Quotation
If the Expert accepts your request, they will send you a quotation through the Zonar chat. Review the quotation carefully to ensure that the price and service details match what you discussed. Some Experts may even offer discounts, so keep an eye out for any special deals.
Confirm the Quotation and Proceed
After reviewing the quotation, confirm that the terms are acceptable. The service will proceed on the agreed date and time once you approve the quotation.
Wait for the Expert to Complete the Service
Now, it’s time to sit back and let the Expert do their job. Make sure to follow up if necessary and confirm that the service is completed as expected.
Receive the Invoice via Zonar Chat
After the service is finished, the Expert will send you an invoice through the Zonar chat. This invoice will detail the services provided and the final price.
Review the Invoice for Accuracy
Before approving the invoice, check to make sure all charges are correct and that there are no discrepancies.
Approve the Invoice to Access the Review Screen
Once you approve the invoice, the Review screen will automatically appear. This is your chance to provide feedback on your experience with the Expert.
Write an Honest Review and Rate the Expert
On the Review screen, you can:
- Rate the Expert from 1 to 5 stars based on your satisfaction
- Write an honest review detailing your experience
Be sure to mention any aspects that stood out, whether positive or negative, as this will help other users make informed decisions.
Submit Your Review
After completing the review, click “Submit” to confirm your feedback. Your review will be added to the Expert’s profile page, where it will be visible to other users.
Why Are Ratings and Reviews Important?
Leaving ratings and reviews on Zonar helps create a reliable community where users can find trusted Experts. Honest feedback encourages Experts to maintain high standards, while constructive criticism gives them a chance to improve. So, don’t hesitate to share your experiences—your reviews make a difference!
Now that you know how to leave reviews on Zonar, start sharing your experiences! Whether it’s a glowing review or constructive feedback, your input helps improve the platform for everyone. Looking for a service? Find an Expert on the Zonar web app, and don’t forget to follow us on Instagram, Facebook, and TikTok for the latest updates.
